Privacy Policy

Last updated: October 12, 2026. This Privacy Policy describes how IL Plumbing Pro handles information collected when you visit our website or use our telephone dispatch connection services.

1. Independent Referral Service Model

IL Plumbing Pro operates as a free plumbing discovery and referral platform connecting property owners with independent, third-party licensed plumbing contractors in Illinois. When you call our telephone desk at (217) 216-8586, your call is connected with an independent service provider to discuss your plumbing needs directly.

2. Information We Collect

Telephone Communications: When you call our telephone line, standard telecommunications metadata (such as your calling phone number, time of call, and call duration) is processed to route your call to an available provider. We do not sell personal contact information to third-party marketing brokers.
Website Usage Data: We may collect non-personally identifiable server log data (such as browser type, referring URL, and pages visited) to ensure website uptime and improve technical performance.

3. Cookies and Analytics

Our website utilizes lightweight static architecture with zero intrusive advertising trackers. Standard performance analytics may log aggregated traffic metrics to evaluate directory usage across Illinois municipalities.

4. Third-Party Service Providers

All plumbing labor, physical inspections, contracts, and payments occur directly between you and the independent plumbing contractor. Each independent contractor maintains their own individual privacy policies, licensing, and business practices.

5. Contact Us

If you have questions regarding this Privacy Policy, please reach our telephone intake desk at (217) 216-8586 or review our Contact Page.